(4.5 / 5)5+ Ratings

Sun Jewelry Reviews

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Overall Rating

4.5
5 Reviews
  • 547%
  • 453%
  • 30%
  • 20%
  • 10%

About Sun Jewelry

SunJewelry.com is an online store specializing in diamond jewelry. With over 33 years of experience, the store offers a wide selection of engagement rings, diamond anniversary rings, men's diamond rings, and colored stone rings. The store is located in Los Angeles, California and is known for its high-quality craftsmanship and customer service.

Sun Jewelry Pros & Cons

Pros and Cons of Sun Jewelry

Pros

  • Custom Designs: Offers personalized jewelry options, allowing customers to create unique pieces tailored to their preferences.
  • Quality Materials: Utilizes high-quality materials such as 14K and 18K gold, as well as platinum, ensuring durability and aesthetic appeal.
  • Competitive Pricing: By eliminating the middleman, Sun Jewelry provides robust rings at lower prices compared to traditional jewelers.
  • Excellent Customer Service: Staff is noted for being knowledgeable, honest, and accommodating, enhancing the overall shopping experience.
  • Lifetime Warranty: Provides a lifetime warranty on all labor, giving customers peace of mind regarding their purchases.

Cons

  • Limited Return Options for Custom Items: Custom-made jewelry typically cannot be returned or exchanged, which may be a drawback for some customers.
  • Potentially Long Wait Times for Custom Orders: While the turnaround time is generally 7-10 days, this may be longer than expected for those seeking immediate purchases.
  • Online Shopping Skepticism: Some potential customers may feel uncertain about purchasing high-value items online without seeing them in person first.

Sun Jewelry Coupon & Discount Codes

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You can get a 30% markdown on your order via this Sun Jewelry coupon code. Sweet coupon code!

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Sun Jewelry Customer Reviews (5)

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Maria Banda
Maria Banda
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Jul 31, 2024
Carlyn Steadham
Carlyn Steadham
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Jul 30, 2024
Renée Charpie
Renée Charpie
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Jul 28, 2024
Jessica Friedmann
Jessica Friedmann
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Jul 27, 2024
Bilqiz Kishiev
Bilqiz Kishiev
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Jul 27, 2024

Sun Jewelry Customer’s Q&A

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Sun Jewelry Features and Benefits

Key Features and Benefits of Sun Jewelry

Key Features

  • Custom Designs: Offers personalized jewelry, including engagement rings, where customers can visualize designs using 3D models or wax prototypes.
  • Quality Materials: Utilizes high-quality materials such as 14K, 18K gold, and platinum, along with GIA Certified diamonds.
  • In-House Manufacturing: All jewelry is made in the USA, ensuring control over quality and craftsmanship.
  • Lifetime Warranty: Provides a lifetime warranty on all labor, enhancing customer confidence in their purchases.

Benefits

  • Competitive Pricing: Eliminating middlemen allows for more affordable pricing on high-quality pieces.
  • Fast Turnaround: Custom jewelry typically takes only 7-10 days to create, allowing for quick delivery.
  • Exceptional Customer Service: Staff is noted for being knowledgeable and customer-oriented, offering a 30-day money-back guarantee.
  • Wide Selection: A diverse range of styles and settings is available, catering to various tastes and preferences.

Sun Jewelry Pricing

Pricing Information for Sun Jewelry

Sun Jewelry offers competitive pricing on a variety of jewelry items, including engagement rings and custom designs. They utilize a dynamic pricing model, which allows for flexibility in pricing based on market conditions and customer demand.

  • Engagement Rings: Prices can vary significantly based on customization, with some customers reporting complete sets priced around $8,500, while others have seen individual rings priced at approximately $9,000 for similar styles.
  • Custom Designs: The cost of custom jewelry is influenced by the materials used (such as 14K, 18K gold, and platinum) and the complexity of the design. Typically, custom pieces take about 7-10 days to manufacture.

Overall, Sun Jewelry is recognized for its ability to provide high-quality jewelry at lower prices compared to traditional retail options, often eliminating the middleman to offer better deals to customers.

Payment Method

Payment Methods for Sun Jewelry

Accepted Payment Options

  • Credit Cards: Major credit cards such as Visa, MasterCard, and American Express are accepted.
  • PayPal: Provides a secure option for online transactions.
  • Gift Cards: Customers can use gift cards for purchases.
  • Bank Transfers: Direct bank transfers may be available for larger purchases.

Security Features

  • All transactions are processed with SSL encryption, ensuring that personal and financial information is protected during the payment process.

Additional Notes

  • Payment options may vary by location or specific promotions, so checking the website or contacting customer service for the most current information is advisable.

Sun Jewelry FAQs

FAQ

How To Open A Sun Jewelry Account?

How to Open an Account on Sun Jewelry

Steps to Create an Account

  1. Visit the Website: Navigate to sunjewelry.com.
  2. Locate the Sign-Up Option: Look for the "Sign Up" or "Create Account" link, usually found at the top right corner of the homepage.
  3. Fill in Required Information: Provide necessary details such as name, email address, and a password. Additional information may be required based on the registration form.
  4. Accept Terms and Conditions: Review and accept any applicable terms of service or privacy policies.
  5. Submit the Form: Click on the "Submit" or "Create Account" button to finalize the registration process.
  6. Email Verification (if applicable): Check email for a verification link to confirm the account.

Benefits of Having an Account

  • Access to exclusive offers and promotions.
  • Ability to track orders and manage personal information easily.
  • Save favorite items for future purchases.
FAQ

Sun Jewelry Return Policy?

Return Policy for Sun Jewelry

General Return Guidelines

  • 30-Day Money-Back Guarantee: Customers can return most items within 30 days of purchase for a full refund.
  • Condition of Items: Returns must be for unused, undamaged merchandise in its original packaging.

Exclusions

  • Custom Jewelry: No returns or exchanges are accepted for custom-made, engraved items, or special orders.
  • Watches: Must be unworn and in original condition to qualify for return.

Refund Process

  • Refunds will be credited to the original method of payment, excluding any shipping charges.
  • A restocking fee may apply for certain returns.

Shipping Responsibility

  • Customers are responsible for return shipping costs and should ensure items are securely packaged to avoid damage during transit.
FAQ

Sun Jewelry Alternatives

Debebians, Atlasdiamond, Peter Storm Jewelry, Diamond Boutique, E-promise Rings, Coast Diamond, Simayof Diamond Cutters & Jewelers, Ann Harrington Jewelry, Jewelsboutique, Platinumrings.

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